- If I have a valid username and password (accreditation system managed by IRL), can I use it?
There will no longer be an option to submit new applications through this method. The applicant will need to identify themselves using a digital certificate, idCAT Mòbil, or Cl@ve. - If I experience problems during the process with the digital certificate, idCAT Mòbil, or Cl@ve, what should I do?
You must contact us through this form and select the option Digital Certificate / idCAT Mòbil / accreditation. The maximum response time will be two working days. - If I started a procedure in 2025 or earlier and need to attach documentation, can I use my valid accreditation?
In these cases, yes, since the procedures were started in accordance with regulations that allowed it. For procedures started in 2026, however, accreditation (username/password) will no longer be accepted.
